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Privacy Policy

Privacy Policy for Rent Porta Potty

Introduction

Welcome to https://rent-porta-potty.ecojohns.com! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information when you interact with our website, applications, services, or products at https://rent-porta-potty.ecojohns.com (hereinafter referred to as “our platform”).

Scope

This policy covers all aspects of your interaction with our platform, including:

  1. Accessing and using our applications, services, and websites.
  2. Receiving communications from us through various channels like emails, newsletters, calls, or text messages/SMS.
  3. Providing information on our platform, whether through user accounts, forms, surveys, or feedback sections.

Please note that this policy does not extend to third-party platforms, applications, products, or services you may access through links or integrations on our site. These entities have their own privacy policies that govern the collection and use of your information.

Processing Activities

When you engage in any of the activities mentioned above, we may process various types of personal data as outlined below:

1. Personal Data Collection

  • Account Information: Details related to your user account creation and management, such as usernames, passwords (hashed), and profile pictures.
  • Payment Information: Credit/debit card details, billing addresses, payment history, and transaction records for processing orders or services.
  • Financial Information: Bank account details (for direct deposits or payments) and financial record-keeping for business accounts.
  • Purchase Information: Product ordering data, quantity, price, and delivery/pickup information.
  • Mobile Device Identifiers: Unique device identifiers, advertising IDs, IP addresses, and mobile network information to deliver targeted content and services.
  • Location Data: Your GPS coordinates or other location-based data to provide location-specific services, but we do not store this data persistently.
  • Feedback and Reviews: Comments, ratings, and reviews you submit to share your experiences with our products or services.
  • Social Media Information: If you choose to log in through social media accounts, we may collect information from those platforms as per their privacy policies.
  • Product Information: Details about the products or services you interact with on our platform, including preferences and usage patterns.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

  • Strictly Necessary Cookies: Essential for navigation and functionality, ensuring secure access and enabling core features of the site.
  • Preference Cookies: Remembering user preferences, such as language settings or display configurations.
  • Analytics Cookies: Tracking website usage statistics, helping us improve our platform, and providing insights into user behavior.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The retention periods vary based on the type of data and the purpose of its collection:

  • Financial and transaction data is retained for 7 years due to legal and tax obligations.
  • Account information, payment history, and purchase records are stored for 10 years after account closure to facilitate customer support and dispute resolution.
  • Location data is deleted immediately after it is no longer needed for the purpose of providing location services.
  • Other types of personal data will be deleted or anonymized upon completion of the intended use, unless required by law.

Security Measures

We prioritize data security and implement robust measures to protect your personal information:

  • Employing industry-standard encryption protocols for data transmission and storage.
  • Utilizing secure third-party processing partners who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security practices to address emerging threats.
  • Restricting access to personal data based on the ‘need-to-know’ principle among authorized personnel.

Children’s Privacy

We do not intentionally collect or seek to obtain any personal data from individuals under 18 years of age. If you are a parent or guardian and believe we have collected information from your child without consent, please contact us at the provided email address, and we will take immediate steps to rectify this issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data, subject to legal exceptions.
  • Restriction: Limit the use of your data under specific circumstances.
  • Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Object: Object to certain processing operations based on legitimate interests or specific legal grounds.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise any of these rights, please reach out to our privacy team at the contact details provided in this policy. We will respond promptly and take appropriate action.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Mailing Address: [Provide the physical address]

We are dedicated to addressing your inquiries and ensuring transparency in our privacy practices.

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